Privacy Policy
Effective date: January 1, 2026
SketchLance Roofing Guild (“we”, “us”, “our”) respects your privacy. This Policy explains what personal data we collect on sketchlance.bond, why we collect it, and how we handle it lawfully.
1. Data we collect
- Account data: name, email, hashed password.
- Transaction data: purchased courses, price, currency, timestamps.
- Usage data: pages visited, device info, approximate location from IP (city/region level).
- Support data: messages you send via our contact form.
2. How we use data
- Provide and improve courses and site functionality.
- Authenticate accounts and secure access.
- Process payments and send confirmations.
- Respond to support requests and feedback.
- Detect, prevent, and address fraud or misuse.
3. Legal bases
We rely on contract performance, legitimate interests (such as site security and analytics), legal obligations, and consent where required.
4. Cookies and similar technologies
We use functional cookies for session state and preferences (including theme), and analytics cookies for aggregated insights. You can manage preferences in the cookie banner and your browser settings.
5. Sharing
We may share data with service providers (hosting, analytics, payment processing) bound by confidentiality and data protection obligations. We do not sell personal data.
6. International transfers
When transferring data internationally, we use appropriate safeguards such as Standard Contractual Clauses where applicable.
7. Data retention
We retain data as long as needed to deliver services, comply with law, resolve disputes, and enforce agreements. Support messages are typically retained for up to 24 months.
8. Your rights
- Access, correction, deletion.
- Objection or restriction of certain processing.
- Portability of data you provided to us.
- Withdrawal of consent where processing is based on consent.
9. Security
We employ encryption in transit, access controls, and regular audits. No method is 100% secure; we act promptly on any identified risks.
10. Children
Our services are not directed to children under 13. We do not knowingly collect personal data from children.
11. Contact
For privacy inquiries or to exercise your rights, email [email protected] or call +1 (628) 555-0147.
12. Changes
We may update this Policy. Material changes will be announced on this page with a new effective date.